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Employment Retention Specialist

New York Urban League


The New York Urban League (NYUL) was founded in 1919 by an inter-racial group of concerned New Yorkers in response to the difficulties faced by African Americans migrating from the agricultural and rural south to the industrial, urban centers of the north. Today, the mission of the New York Urban League (NYUL) is to enable African Americans and other underserved communities to secure a first-class education, economic self- reliance, and equal respect of their civil rights through programs, services and advocacy.

The Retention Specialist will report to the Program Manager supporting the Employment & Career Services Programs.


  • Associate degree with at least three years of professional work experience, particularly in workforce, case management or social services.
  • Strong commitment to the workforce development needs of our targeted community.
  • Experience building trusting relationships and collaborative efforts with diverse individuals, employers, and community partners.
  • Strong oral and written communication, time management and organizational skills are necessary.
  • Proficiency in modern business communications including computers, email, voicemail, fax, and copier equipment.
  • Two years’ experience preferred, working with adult populations in workforce, education and/or social support role.
  • Excellent communication, writing and interpersonal skills.
  • Experience with/knowledge of best practices in workforce, job readiness and professional development.
  • Ability to interact appropriately with people from diverse socio-economic, racial/ethnic, and varying cultural groups.
  • Must have proven capacity to work independently, take initiative, and thrive in a team-oriented work environment.
  • Ensure confidentiality in all areas of responsibility.
    Bilingual (English/Spanish) preferred.
  • Ability to work outdoors and travel throughout NYC.
    Proficiency in Microsoft Office suite and other standard business technology is required.



  • Create a nurturing, supportive and collaborative environment for program participant
  • Lead monthly workforce retention efforts to foster active engagement with all participants.
  • Provide or refer training and professional development opportunities to participants.
  • Support the team’s efforts to promote participants success (social media, impact reports, etc)
  • Participate in community events (in-doors or outdoors) to promote the organization and services.


  • Provide direct services to participants Including Co-facilitate workforce presentation and workshops virtually or in person.
  • Co-facilitate presentations and workforce workshops for participants.
  • Track employment placement, retention outcomes and incentives for program participants.
  • Monitor participants progress / completion of goals, reporting weekly all outcomes to Program Manager.
  • Support in the execution of workforce development events as necessary for various assigned projects.
  • Participate in professional development initiatives through individual and/or group supervision, attendance at conferences, workshops, seminars, or webinars.
  • Attend and participate in organization-wide initiatives.

How to Apply

Interested candidates should submit a resume and cover letter to Raycine Taylor, Director of Operations at NO PHONE CALLS


  • Aetna Medical, Dental, & Vision Health Insurance
  • Paid Time Off (PTO) Twelve
  • (12) Paid Vacation Days Accrued Annually. Increases to Fifteen (15) Vacation Days after 2 years of service.
  • Twelve (12) Wellness Days Accrued Annually.
  • Up to 12 Paid Holiday’s Off Per Year
  • Corporate discounts – Broadway shows, Theme Parks, Concerts, Hotels, Car Rentals, and more.
  • EAP - Work/Life, and Wellness Benefit
  • FinFit – Financial Health Tool
Apply Now
  • Date Posted

    December 8, 2023

  • Salary

    Salary $48,000 - $50,000

  • Type

  • Location

PASE Impact, FY 2023

PASE Setters Mary Chen 4511


Afterschool Professionals Supported



Professional Development Events Offered

Group of young children dressed in jackets, holding hands.


NYC Youth Impacted

PASE believes all kids deserve a safe, nurturing space during out-of-school time where they have opportunities to explore their passions while connecting with and learning from caring adults. We exist to improve the quality of afterschool programs for children and teens living in poverty.

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