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Family Peer Advocate

University Settlement


University Settlement partners with 40,000 New Yorkers on the Lower East Side and in Brooklyn every year to build on their strengths as they achieve healthy, stable, and remarkable lives. For over 130 years, we’ve collaborated with our neighbors to pioneer highly effective programs that fight poverty and systemic inequality.

We work with New Yorkers of all ages. We infuse a commitment to civic engagement, equity, and communal action into each of our programs, which include early childhood education, mental health and wellness, benefits assistance and eviction prevention, adult literacy and education, healthy aging, community and recreation centers, performing and visual arts, and youth development.
University Settlement’s continuum of services for children and families serves families throughout Manhattan and Brooklyn. The Family and Peer Support Program is a new program that will serve families and children throughout Manhattan through a Network of Alliance Partners. The Family Peer Advocate will work directly with families facing challenges with the goal of supporting their access to services and completion of personal goals.

Family Peer Advocate will have first-hand experience as the primary care-taker of a child with social, emotional, developmental, substance use, and/or behavioral challenges and is trained and credentialed to provide the support services above or complete credentialing within 18 months.


  • Must have a minimum of a high school diploma or HSE
  • Two years of relevant experience and be a Certified Peer Leader within 18 months of hire.
  • Must have experience as a parent/primary caregiver of a child with social, emotional, developmental, substance use, and/or behavioral challenges and is trained and credentialed to provide the support services above.
  • Proven ability to effectively outreach and engage peers.
  • Knowledge of community resources and experience navigating youth serving systems.
  • Proficient with Office 365 and ability to document in electronic case record system
  • Bilingual in English and Spanish, Chinese, Creole, or Bengali


  • Assist families with a children who has a behavioral, developmental, educational, social, emotional or substance use challenge in identifying strengths and needs and develop goals to promote optimum health and wellness.
  • Work with 85 unduplicated families annually.
  • Support families in accomplishing their goals including considering different solutions or strategies when children/families do not progress.
  • Facilitate groups/workshops and hold individual one-on-one peer support sessions to bolster parents/caregivers strengths, wellness and resiliency and promote positive parenting and better meet their children social, emotional and/or developmental needs.
  • Coach and model parental self and child-advocacy when navigating and managing systems.
  • Coach and model shared decision-making and skills to support collaborations.
  • Encourage and support the youth and family’s active involvement in their treatment plan and use of community resources.
  • Accompany youth and families to meetings/school and appointments as needed.
  • Support and encourage family and youth participation in community, regional state, national activities to develop their leadership skills. Encourage civic stewardship.
  • Connect Parents/Caregivers to support systems within their own community.
  • Support connection to leisure and recreational activities, faith-based institutions and cultural activities and organizations.
  • Conduct outreach activities and participate in community events.
  • Make referrals and connect families to needed services and supports.
  • Document and report on all outcomes and goals in electronic data system as required by program.
  • Attend regular supervision and staff meetings, trainings and organization meetings as directed by program leadership.
  • Participate in community level committees/forums to represent the youth's perspective and influence policy.
  • Perform other duties assigned by supervisor

How to Apply

Apply with link below.

Hours: 35 hours per week

Generally 9 AM to 5 PM Monday through Friday with at least one evening until 8PM, some Saturdays and Holidays. Must be able to work flexible hours based on the needs of families.

We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

Apply Now

PASE Impact, FY 2023

PASE Setters Mary Chen 4511


Afterschool Professionals Supported



Professional Development Events Offered

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NYC Youth Impacted

PASE believes all kids deserve a safe, nurturing space during out-of-school time where they have opportunities to explore their passions while connecting with and learning from caring adults. We exist to improve the quality of afterschool programs for children and teens living in poverty.

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