Counseling Specialist, Learn to Work Program

Summary

Position Overview

Queens Community House (QCH) is seeking a skilled and compassionate Counseling Specialist to join our Learning to Work (LTW) program at the Young Adult Borough Center (YABC) at Arts & Business High School. The LTW program supports at-risk youth (ages 17 and older) by providing them with resources, guidance, and opportunities to graduate high school and prepare for postsecondary success.

As a Counseling Specialist, you will play a critical role in delivering social-emotional support, counseling services, and case management to help students thrive academically and personally.

 

Qualifications

• Bachelor’s degree in Education, Social Work, Youth Development, or a related field (Master’s degree preferred).
• 3-5 years of experience in youth program management, ideally in a school or community-based setting.
• Proven experience in program development, staff supervision, and budget management.
• Strong understanding of youth development principles and best practices.
• Excellent communication, organizational, and leadership skills.
• Ability to collaborate effectively with diverse groups of stakeholders.
• Proficiency in Microsoft Office Suite and relevant software; familiarity with Salesforce is a plus.
• Spanish proficiency is a plus.

Duties

Case Management & Counseling

• Serve as the primary counselor for a caseload of at-risk students.
• Provide individualized counseling and group advisory sessions to address academic, social, and emotional needs.
• Refer students to mental health services as needed.
• Engage families to promote positive outcomes and improve communication.

Program Coordination

• Plan and facilitate monthly case conferencing meetings with the QCH team to evaluate student progress and address challenges.
• Collaborate with DOE staff to implement and monitor mental health protocols.
• Develop and lead workshops on topics such as stress management, healthy relationships, and peer pressure.

Administrative Duties

• Maintain accurate and timely case records using Salesforce.
• Monitor student attendance, conduct outreach, and document interventions in Salesforce.
• Serve as the alumni services point person, maintaining connections with graduates and providing ongoing support.

Professional Development & Collaboration

• Foster an environment that promotes youth development principles.
• Collaborate with staff from other LTW sites to share best practices and develop innovative program ideas.
• Participate in professional development opportunities to enhance counseling and youth development expertise.

Other Duties

• Attend QCH staff meetings, trainings, and events.
• Perform additional duties as assigned by your supervisor.