Human Resources Manager

Summary

The YWCA of the City of New York is a dynamic, mission-driven organization dedicated to empowering women, girls, and families to achieve social, economic, and racial justice. We provide programs and services focused on economic empowerment, racial justice, and the health and well-being of women and girls. We are committed to creating an inclusive and supportive work environment where staff are encouraged to grow, thrive, and contribute to our mission.

Position Overview

The Human Resources Manager will play a critical role in the development and execution of human resources strategies that support the YWCA's mission and organizational goals. This role will be responsible for overseeing all aspects of human resources management, including recruitment, employee relations, performance management, compensation, benefits, training and development, and compliance with labor laws. The HR Manager will collaborate with leadership to foster a diverse, inclusive, and supportive workplace culture that aligns with the YWCA's core values. This position will supervise an HR Assistant and will report directly to the Chief Operating Officer.

Qualifications

• Bachelor’s degree in human resources, Business Administration, or related field (or equivalent work experience) preferred - A Minimum of an Associate’s degree is a must with at least 5 years of experience required.
• 5+ years of progressive HR experience, with at least 2 years in a managerial or leadership role.
• Strong knowledge of HR practices, labor laws, and employee relations.
• Proficiency with payroll and HRIS systems, Paylocity experience is a plus.
• Strong work ethic and professional values, Strong interpersonal skills both verbal and written
• Self-motivated, able to work well independently and take an initiative
• Excellent communication, interpersonal, and problem-solving skills.
• High level of professionalism, integrity, and discretion in handling confidential information.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience in nonprofit organizations or mission-driven workplaces is highly preferred.
• Commitment to the YWCA - NYC’s social justice mission
• Knowledge of local, state, and federal laws

Duties

1. Recruitment and Staffing

• Lead the recruitment process for open positions, including job postings, screening resumes, interviewing candidates, and extending offers.
• Collaborate with department heads to identify staffing needs and develop job descriptions that reflect the organization's mission and strategic goals.
• Ensure a fair and equitable recruitment process that attracts a diverse pool of qualified candidates.
• Coordinate and manage the entire onboarding process: Ensure new hires complete all necessary documentation, set up accounts and equipment, and provide new hires with orientation and training sessions to integrate successfully into the organization.
• Support and monitor new hire progress: Provide ongoing guidance, assign mentors, and gather feedback to ensure a smooth transition and identify opportunities for improving the onboarding experience.

2. Employee Relations

• Serve as a trusted resource for staff on HR-related matters, including conflict resolution, employee concerns, and performance issues.
• Foster a positive and supportive organizational culture, ensuring that staff feel valued and heard.
• Provide coaching and guidance to managers on employee relations issues, including counseling, corrective action, and conflict resolution.

3. Performance Management

• Oversee the performance management process, including conducting performance reviews, setting goals, and ensuring timely feedback.
• Collaborate with leadership to implement employee development plans, professional growth opportunities, and recognition programs.
• Supervise and mentor the HR Assistant in the execution of their responsibilities.
• Provide regular feedback, training, and professional development to the HR Assistant to enhance their skill set and performance.
• Serve as a point of escalation for the HR Assistant regarding complex HR issues or questions

4. Compensation and Benefits

• Administer and manage the organization's compensation and benefits programs, ensuring alignment with industry standards and organizational budget.
• Advise staff on benefits options and enrollment and support them in understanding their benefits packages.
• Ensure timely and accurate processing of bi-weekly payroll and benefits changes.
• Verify pay for employees and accrual benefits for new hires, terminations, and/or other separation including vacation accrual, bonus payouts, and any other payroll adjustments

5. Training and Development

• Develop and implement training programs to enhance staff skills, knowledge, and professional growth.
• Work with leadership to identify training needs and design programs that support the organization's priorities, such as diversity, equity, and inclusion (DEI), leadership development, and employee engagement.
• Coordinate ongoing learning opportunities for employees to support career growth and organizational success.

6. Compliance and Policy Management

• Ensure compliance with all local, state, and federal employment laws, regulations, and industry standards.
• Review and update company policies, procedures, and employee handbooks as necessary to ensure consistency and legal compliance.
• Maintain accurate HR records and documentation in accordance with regulatory requirements.

7. Organizational Culture and DEI Initiatives

• Promote and support a culture of diversity, equity, and inclusion (DEI) within the organization.
• Champion DEI initiatives and provide guidance on best practices for creating an inclusive, equitable, and safe workplace.
• Work with leadership to monitor and report on diversity metrics and implement strategies for continuous improvement.