Office Manager - O'Dwyer Cornerstone

Summary

Provide administrative oversight, direction, training and support to staff, volunteers and interns for the effective and professional administration of the department.
 

Qualifications

• High school degree required; Associates Degree in Business Administration or related a plus
• One year experience in office setting, required
• Good communication skills, and customer service skills, required
• Must be familiar with non-profit, youth or social service agencies.
• Demonstrated skills and competencies in program and human resource administration, and ability to manage multiple administrative tasks while meeting deadlines.
• Ability to creatively problem-solve information management challenges.
• Must be able to multitask, be detailed oriented, and flexible.
• Professional communication skills, both oral and written.
• Ability to interact professionally and effectively with staff, volunteers, program members, parents, community residents, visitors, and vendors.
• Must be computer proficient in Microsoft Word, Access, Publisher, and Excel, and must be able to learn DYCD Administrative Database.
• Committed to maintaining professional standards in conduct, appearance, and communication. Experienced in upholding office policies and procedures regarding data privacy, inventory management, and collaborative team engagement.
  
  
• Consistent and reliable in meeting deadlines and operational requirements, with a strong commitment to team-based problem solving and shared organizational goals.
  
  

Duties

• Greet and meet parents and providers.
• Arrange meetings and workshops
• Prepare documents, correspondence, flyers, packets of information, etc.
• Develop organizational procedure and systems for office personnel, including filling, billing, payroll and scheduling.
• Enhance programming by completing program paperwork such as attendance, visitors log, NYCHA log, activity and sign in sheets etc.
• Build positive relationships with youth and young adults and serve as a role model with respect to demeanor, communication and behavior.
• Under the direction and approval of the site director, establish and maintain systems to monitor and manage employee records and files; conduct new employee orientations; and oversee and document the use of sick, vacation and personal leave and lateness.
• Oversee the professional use of phones and provide technical assistance to staff when necessary.
• Order, secure, manage and maintain office supplies and equipment.
• Prepare for all meetings that are occurring in the center such as agendas, room set up and phone calls.
• Assist with the recruitment and enrollment of new children.
• Assist with the completion of DYCD monthly deliverables and inventory lists.
• Assist with inputting attendance and activities into DYCD Database.
• Attend trainings, professional developments and staff meetings as needed.
• Responsibilities to open the center when Site Director or Assistant Director are off-site