Program Manager

Summary

Qualifications

• 5+ years of relevant experience
• A background in performance is a plus
• Understanding of poverty-related issues and a demonstrated capacity and commitment to creating educational and developmental opportunities for inner-city youth in outside of school contexts
• Proven capacity to organize and produce events
• Proven capacity to apply independent judgment in planning, prioritizing, and organizing multiple tasks in a diversified workload.
• Strong, proactive team player
• Experience with supervising full-time staff members and volunteers 
• Business acumen and excellent verbal and written communication skills
• Superb administrative skills including the use of MS Word, Excel, PowerPoint, and Outlook
• Community organizing skills and demonstrated ability to lead outreach work in poor communities
• Flexibility in schedule; evenings and some weekends required for workshops, phone shifts, special events, and other activities
• A valid driver’s license is required or the ability to access reliable transportation to travel throughout the city and boroughs
• Bachelor’s degree or equivalent experience is preferred
• Experience with Zoom, Microsoft Teams, and other video conferencing platforms preferred
• Experience with Airtable and other database programs preferred
• Ability to occasionally lift up to 10 pounds, carry, or move objects to set up for meetings, events, workshops, etc.
• Ability to speak fluent Spanish a plus.

Duties

Program and Outreach Management 

• Manage the maintenance of the databases for tracking program attendance and requirements.
• Manage ASP’s youth programs admissions process, including the production of student interviews and maintenance of accurate information in the database.
• Create staffing and production plans for all programming activities and events. 
• Oversee production of program events including DSY orientations, graduations, receptions, meetings, and weekly workshops.
• Organize youth outreach and volunteer/donor acquisition through community organizing activities such as summer “street outreach/performance”.
• Drive, manage and track youth recruitment (outreach, confirmation calls, interviews).
• Manage the onboarding of volunteers to conduct outreach and phone shifts.
• Manage space use and staff plans with the operations department for all events held at ASP and with appropriate representatives for off-site events and workshops.
• Run and manage program and event budgets. 

Event and Activity Producing

• Manage creation, design, and printing of program materials.
• Manage multiple and varied production aspects of all ASP program events for other program initiatives, including but not limited to pre-event administration and day-of production.
• Manage the recruitment of youth and development of youth statements for various ASP events and functions.
• Assist in internship campaign, relating to corporate partners to secure placements, coordinate onboarding, and set up site visits.
• Produce event speakers for youth engagement opportunities, special events, and cultivation activities.

Administration

• Manage multiple, varied production aspects of ASP of NY programs and events, including but not limited to database information management, pre-event production administration, post-production reporting and tracking, etc.
• Manage data input relating to program and workshop events, including inputting in Airtable or other databases, calendars, and other reporting systems.
• Create and disseminate written, verbal, and scripted communication with various constituents, including program participants, program associates, volunteers, and business partners.
• Act as primary point person for all communications with youth.
• Respond to other requests of the Director of Youth Programs. 

Management & Supervision 

• Supervise direct report(s). Responsible for day-to-day management, training, creating development plans, and conducting annual written and oral reviews.
• Manage the recruitment of volunteers and DSY alumni to participate in community outreach, phone shifts, staffing events, workshops, and talent shows.